General terms and conditions

Please read these general terms and conditions carefully before finalizing your order at the latest, because by finalizing your order, you also accept the content of this agreement.

If you have any questions, comments or would like to discuss any specific needs regarding to my website, the general terms and conditions, or the services you want to order, please contact me at one of my contacts.

Complaint-handling

My outstanding goal is to serve my Clients at a high level and to make them satisfied with my professional medical translation and interpretation services.

Despite all my efforts, there may be a complaint related to my service (warranty claim) or to the fulfilment.

In the event of any complaint, you will have the opportunity to lodge a complaint against my business. Prior to doing so, please download and read my complaint-handling policy and procedure.

If you are not satisfied with the solution I offer, you can contact the territorially competent consumer authority or conciliation panel. The list and contact details of the conciliation bodies can be downloaded from here. Further information can be found on their homepage (www.bekeltetes.hu).